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University and School Support

Whether your time at Leeds so far has been easy or challenging, remember - you never have to struggle alone. There is a huge wealth of support options both within the Business School and from the central University to help you.

 

You can also email me any questions you may have at: LUBSStudentSupport@leeds.ac.uk

Please watch the video below from our Central Disability Services Team to learn more about help and support you can receive at the University of Leeds:

General help: the Student Information Service

A member of the SIS Team provides assistance to two students on campus

The Student Information Service (SIS) is a central-University team who provides general support to students studying in all faculties. You can contact them via telephone, email, or in-person at one of their five information points located across campus.

The Student Information Service webpage has further information about the service and the types of query they can assist you with.

Email

You can email the SIS at studentinfo@leeds.ac.uk

​Telephone

Helplines are open: Monday to Friday, 09:00 - 17:00
Call +44 (0)113 343 7000 (from outside of the UK)​
Call free phone 0800 915 0402, at no charge

In-person

The Student Information Points are open from 9am to 5pm Monday to Friday.

Student Support: Business School Team

If you experience any difficult personal circumstances, you can talk confidentially to one of our Student Support Officers for advice and assistance.

A member of the SIS Team provides assistance to two students on campus

We can help if you:

  • Are experiencing personal difficulties affecting your wellbeing, your academic studies or performance, or your attendance
  • Need an extension on a coursework deadline
  • Have missed a coursework deadline or examination
  • Have a disability or long-term health condition
  • Are experiencing changing personal circumstances
  • Are thinking about leaving University

Click here to book an appointment with the LUBS Student Support Team

Student Support: Central University

Students in discussion with a wellbeing officer

The University can also provide additional wellbeing support and guidance for all students.

You can find this information on the University of Leeds For Students website

Harassment or misconduct support

We hope your time at University is an entirely positive one, but if you ever experience any kind of violence, abuse, bullying, harassment, sexual misconduct or discrimination please don't suffer in silence.

The University has a dedicated team who is there for you, and can help however feels right to you. Whether you want to explore support options, make a formal report, or just talk.

You can learn how to contact the team on their Harassment and Misconduct page.

The video below introduces the team and the how they can offer help to those who need it:

Out of hours and emergency support

If you do ever need to have a confidential and non-judgemental talk to someone in the evening then Leeds Nightline provide a listening service run by and for students from 20:00 to 02:00 every night.

If you, or someone you know, is ever in need of urgent mental health assistance there are a range of options listed on the University website crisis page.

If you have lost something valuable, feel unsafe or need to report a crime on campus, you can contact the University Security Services 24 hours a day. They have also created this short video to introduce you to staying safe whilst you are at Leeds:

Don't be afraid to ask questions. Don't be afraid to ask for help when you need it. I do that every day. Asking for help isn't a sign of weakness, it's a sign of strength

Barack Obama